Terms of Use

Last Updated: 2025/11/14

1. Acceptance of Terms

By accessing or using our service ("Service"), you agree to these Terms of Use. If you do not agree, you may discontinue use at any time.

2. About the Service

We provide a cloud-based software platform designed to help you accomplish your work more efficiently. We may enhance or update the Service as needed to improve performance, reliability, or the user experience.

3. Your Account

You're responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorized access, please notify us promptly.

4. Acceptable Use

We expect all users to use the Service responsibly. This means:

  • No unlawful or harmful activities
  • No attempts to disrupt or compromise the platform
  • No unauthorized access to data, systems, or accounts

We reserve the right to take appropriate action if these expectations are not met.

5. Your Content

You retain all rights to the content, data, or materials you submit ("Your Content").

By using the Service, you grant us permission to store and process Your Content solely for the purpose of providing and improving the Service.

6. Privacy & Data

We handle personal information in accordance with our Privacy Policy.

We may collect technical and usage data to maintain platform stability, security, and performance.

7. Subscriptions & Billing

For paid plans:

  • Fees are billed in advance.
  • Subscriptions renew automatically unless cancelled.
  • Cancellations take effect at the end of the current billing period.
  • Refunds are provided only where required by law.

8. Service Availability

We aim to keep the Service available and reliable. However, occasional downtime may occur due to maintenance, updates, or factors beyond our control.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted operation or that the Service will meet every requirement or expectation.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

Our total liability for any claim related to the Service will not exceed the fees you have paid to us in the past 12 months.

11. Termination

You may close your account at any time.

We may suspend or terminate access if a user violates these Terms or engages in misuse of the Service.

Certain provisions—such as limitations of liability—continue to apply after termination.

12. Updates to These Terms

We may update these Terms periodically. If changes are significant, we will communicate them through the Service or via email. Continued use of the Service indicates acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict-of-law principles.

14. Contact

If you have questions or need assistance, please contact us at: support@booxsync.com